Services
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Home Care Services
Are you finding it challenging to manage client records, billing, and caregiver schedules? At PMT International, we simplify the complexities of home care operations. Our expert team provides full-service support, allowing agencies to focus on delivering exceptional care to clients while we manage the operational tasks. With us handling your back-office needs, you can enhance caregiver productivity and scale your home care services seamlessly.
Our home care services include:
Client Record & Care Plan Management
We ensure patient records are securely maintained and up-to-date, while ensuring compliance with healthcare regulations. Our team handles detailed care plans and medical histories, ensuring that every patient's needs are met. By organizing and maintaining accurate records, we help home care agencies streamline their operations and ensure the best outcomes for patients.
Billing & Insurance Coordination
We manage the complex billing process, from creating invoices to tracking claims and payments. Our team works with insurance companies to ensure that claims are processed smoothly and payments are tracked efficiently. By handling these time-consuming tasks, we allow home care agencies to focus on providing quality care without the stress of financial administration.
Scheduling & Dispatching
Our team ensures that caregiver schedules are optimized for efficiency and client satisfaction. We manage transportation logistics for caregivers, ensuring timely arrivals and smooth transitions between patient visits. By streamlining scheduling and dispatching, we help agencies reduce no-shows and ensure that care is delivered consistently.
Compliance & Documentation
We help maintain strict adherence to HIPAA regulations and other industry standards by managing all necessary documentation. Our team ensures that care reports are accurately recorded and compliant, reducing the risk of costly penalties. With our comprehensive approach to compliance, we give agencies peace of mind and security.
Payroll & HR Support
We handle all aspects of payroll processing, including timekeeping, pay calculations, and benefits management. Our services ensure that employees are paid accurately and on time and that all employment records are maintained. With our efficient payroll and HR solutions, home care agencies can avoid payroll errors and ensure workforce satisfaction.
Caregiver Recruitment & Onboarding
We assist with the recruitment of skilled caregivers, from the hiring process to training and ensuring compliance with industry standards. Our team ensures all new hires are properly onboarded and ready to provide high-quality care. By handling this process, we help home care agencies quickly build and maintain a skilled, reliable workforce.
Client & Caregiver Communication
We manage communication between caregivers, clients, and their families, ensuring that all parties are informed and satisfied. By streamlining feedback loops, we help agencies address concerns and improve the quality of care. Our team helps create a transparent communication environment, which fosters trust and strengthens client relationships.
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Transportation Services
Are you overwhelmed by fleet management, maintenance tracking, and regulatory compliance? PMT International offers back-office support that optimizes your transportation operations. We handle everything from route planning and driver scheduling to fuel and expense tracking, ensuring your fleet runs efficiently and cost-effectively. With our expert support, you can focus on delivering outstanding service while we manage your business’s logistical complexities.
Our transportation services include:
Route Planning & Optimization
We analyze transportation routes to find the most efficient paths, reducing travel time and fuel costs. Our team uses advanced algorithms and industry best practices to ensure that routes are optimized for both speed and cost efficiency. By improving route planning, we help transportation companies increase profitability and service reliability.
Fleet Management
We track the condition, maintenance schedules, and fuel usage of all vehicles in your fleet. Our system provides real-time monitoring, ensuring that maintenance issues are identified early and that vehicles are kept in optimal working condition. We also help manage fuel costs, which can significantly impact your bottom line.
Driver Scheduling & Dispatching
We manage driver schedules to ensure timely dispatch and efficient route assignments. Our team coordinates driver shifts and tracks vehicle availability to ensure that deliveries and services are never delayed. By streamlining the dispatch process, we help businesses maintain high service levels and reduce downtime.
Customer Service & Billing
We handle all customer inquiries, billing questions, and payment processing, ensuring a smooth customer experience. Our team manages invoice generation, payment tracking, and customer service queries to ensure that your clients are satisfied with your services. By outsourcing these tasks, transportation companies can maintain focus on their core services.
Regulatory Compliance
We keep your business up to date with the latest transportation regulations, ensuring compliance with federal and state laws. Our team manages licensing, permits, and safety standards, minimizing the risk of costly fines. By maintaining a focus on regulatory compliance, we help companies avoid legal challenges and maintain a strong reputation.
Inventory & Supply Chain Support
We provide inventory management services to ensure that deliveries are timely and stock levels are optimized. Our team tracks orders, manages inventory levels, and helps streamline the supply chain to reduce delays. By providing logistical support, we ensure that your transportation services are always efficient and meet customer demand.
Fuel & Expense Tracking
We help monitor fuel usage and track other vehicle-related expenses, providing detailed reports for cost analysis. By analyzing fuel consumption and other operational expenses, we can help businesses reduce waste and identify areas for cost savings. Our service helps keep operational costs low and profitability high.
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IT Services
Is your business fully protected from cyber threats and equipped with reliable technical support? At PMT International, we provide IT solutions designed to safeguard your operations and enhance system performance. Our 24/7 helpdesk offers continuous assistance for troubleshooting, while our cybersecurity services ensure that your business data remains protected. With our expert IT services, you can concentrate on your business while we manage the behind-the-scenes technology.
Our IT services include:
Technical Support
We offer 24/7 helpdesk support to quickly resolve any technical issues your business may face. Our team is available around the clock to provide troubleshooting and technical assistance for hardware, software, and network issues. With our reliable support, your business can minimize downtime and ensure smooth day-to-day operations.
System & Software Management
We manage software installations, updates, and security patches to ensure your systems remain secure and up-to-date. Our team works behind the scenes to handle software upgrades, monitor system performance, and manage security settings. By keeping your IT infrastructure in top condition, we help your business operate smoothly and securely.
Data Security & Backup
We provide robust data protection services, including backup and disaster recovery planning. Our team ensures that your critical data is securely backed up and easily recoverable in case of an emergency. With our security measures in place, you can rest assured that your business’s data is protected from threats and disruptions.
Network Administration
We monitor your network’s performance and security, making sure it remains stable and secure at all times. Our team ensures that any vulnerabilities are quickly addressed and that network performance is optimized. With our network administration services, your business can enjoy uninterrupted connectivity and data security.
Cloud Services Management
We help businesses transition to the cloud and manage cloud platforms for maximum efficiency. Our services include cloud setup, optimization, and ongoing management, ensuring your business’s data is secure and accessible. We help you leverage cloud technology for improved collaboration, scalability, and cost savings.
Project Management Support
We assist in managing IT projects, providing support with timelines, resources, and budgeting. Our team works alongside your internal staff to ensure projects are delivered on time and within scope. With our project management support, you can ensure that your IT initiatives are completed successfully without overburdening your team.
Compliance & IT Audits
We perform regular IT audits to ensure your systems comply with data privacy regulations and internal security standards. Our team provides insights into potential vulnerabilities and ensures that your IT practices are up to date. We help businesses maintain compliance and protect themselves from cyber threats.
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E-Commerce & Retail Services
Is your online store running at its full potential? PMT International offers strategic back-office support for e-commerce and retail businesses, helping you streamline operations and enhance customer experiences. We help optimize supply chain management and ensure your retail operations run smoothly so you can focus on expanding your market reach and improving your bottom line. Let us handle the administrative burdens while you grow your brand.
Our E-commerce and retail services include:
Product Listing & Inventory Management
We update and optimize your product listings across multiple platforms, ensuring accuracy and visibility. Our team manages inventory to prevent stockouts and overstocking, allowing your business to meet demand efficiently. By keeping product information up-to-date, we help enhance the customer shopping experience.
Order Fulfillment & Shipping Support
We handle the logistics of order fulfillment, from processing to shipping, ensuring timely deliveries and returns management. Our team coordinates with shipping providers to ensure that orders are delivered on time and in excellent condition. By streamlining fulfillment, we help enhance customer satisfaction and reduce delays.
Customer Loyalty Programs
We design and implement customer loyalty programs that encourage repeat purchases and customer retention. Our strategies include rewards, discounts, and personalized offers tailored to your customer base. By creating effective loyalty programs, we help businesses boost customer engagement and long-term loyalty.
Supply Chain & Vendor Management
We oversee relationships with suppliers, ensuring that inventory is consistently stocked and delivered on time. Our team manages vendor negotiations, procurement, and stock-level monitoring to ensure smooth operations. By optimizing supply chain processes, we help businesses reduce costs and maintain product availability.
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Technology & Software Services
Is your business ready for a seamless technology upgrade? PMT International delivers advanced technology services designed to keep your business competitive and efficient. We specialize in cloud migration and management, ensuring that your business can scale with ease and your digital presence is up to date-and performing optimally. Whether you’re transitioning to the cloud or updating your digital infrastructure, we offer the expertise to keep your business technology at the forefront.
Our technology and software services include:
Software Installation & Updates
We provide installation, configuration, and regular updates for your software applications. Our team ensures that your software is functioning properly and that any updates or patches are applied promptly. By managing these processes, we ensure your systems remain secure, efficient, and up-to-date.
Cloud Migration & Management
We help businesses migrate to cloud platforms, ensuring smooth transitions without disruptions. Our team optimizes cloud environments for scalability and cost-efficiency, ensuring your business benefits from cloud technology. We also provide ongoing management to ensure that your cloud infrastructure supports business growth.
Cybersecurity Support
We implement cybersecurity measures to protect your business from data breaches, ransomware, and other digital threats. Our team continuously monitors your systems for vulnerabilities and provides proactive solutions. With our cybersecurity services, we help ensure the security and privacy of your critical business data.
Website Development & Maintenance
We build responsive and user-friendly websites that are optimized for performance and functionality. Our team handles everything from web design to regular maintenance and updates, ensuring your site is always running smoothly. With our services, your business can maintain a strong online presence and provide an excellent user experience.
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Custom Software Solutions
Looking for a software solution tailored to your unique business needs? At PMT International, we develop custom software solutions that streamline operations and increase productivity. Our expert team specializes in automating business processes to reduce manual labor and improve accuracy. Let us design the software tools that drive your business forward and help you gain a competitive edge in your industry.
Our custom software solutions include:
ERP & CRM Integration
We help businesses integrate ERP and CRM systems to streamline internal operations and improve customer management. Our team ensures that your systems work seamlessly together to improve efficiency and data accuracy. By integrating these systems, we help businesses gain better insights and enhance their operational workflows.
Custom Application Development
We design and develop custom software applications tailored to your specific business needs. Our team works closely with you to build solutions that automate processes and solve complex challenges. Whether you need a mobile app or an enterprise solution, we deliver software that drives business success.
Business Process Automation
We implement automation tools that streamline workflows, reduce manual labor, and enhance productivity. Our team identifies repetitive tasks and creates custom solutions that eliminate inefficiencies. With business process automation, we help businesses save time, reduce errors, and improve overall operational performance.
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General Back Office Services
Do you want to streamline your business operations and reduce costs? PMT International provides a comprehensive range of back-office services to support your business from the inside out. We handle the administrative tasks so you can focus on what matters most—growing your business. Our services are designed to enhance operational efficiency, improve profitability, and deliver strategic insights that guide your decision-making. Trust us to manage the day-to-day tasks so you can focus on building your core business.
Our general back office services include:
Administrative Support
We provide a wide range of administrative services, from managing emails and calendars to organizing office documents and scheduling meetings. Our team ensures that all tasks are completed efficiently, keeping your office operations running smoothly. We handle the day-to-day administrative duties, allowing your team to focus on core business functions.
Accounting & Bookkeeping
Our accounting services cover bookkeeping, payroll, financial reporting, and tax preparation. We ensure your financial records are accurate, up-to-date, and compliant with regulations. By outsourcing your accounting functions, you can reduce errors, save time, and focus on strategic financial planning.
HR Support
We provide comprehensive HR support, including recruitment, onboarding, and employee compliance management. Our team helps streamline hiring processes and ensures that all HR activities comply with labor laws. We assist in managing employee records, benefits administration, and performance evaluations to enhance employee satisfaction.
Customer Service Support
We manage customer service operations, from handling inquiries and complaints to processing orders and maintaining CRM systems. Our team helps provide excellent customer service by training agents and optimizing communication processes. We ensure that your customers’ needs are met promptly and professionally, improving customer satisfaction.
Marketing Support
We assist in creating content, managing social media campaigns, and developing marketing strategies to increase brand visibility. Our team helps with email marketing, SEO, and ad campaigns, driving customer engagement. We work with you to align your marketing efforts with your overall business goals, helping you grow your customer base.
Procurement & Supply Chain Management
We help manage vendor relationships and inventory, ensuring you have the necessary products or materials to operate efficiently. Our team oversees procurement processes, from supplier selection to order fulfillment. We ensure that your supply chain runs smoothly, minimizing delays and optimizing stock levels.
Data Analytics & Reporting
We assist in collecting, analyzing, and interpreting business data to provide actionable insights. Our team generates reports on financial performance, sales trends, and customer behavior to guide decision-making. By utilizing data analytics, we help you make informed choices that drive business growth.
